Blog

Usually at this time of year we do a wrap up but we are choosing to not reflect too much (we’ve done a lot of that already) and we looking forward – bring on 2022!

Well we did it … again!  Survived the ups and downs of the pandemic and we have come out the other side, a little damaged perhaps, but all in all feeling incredibly grateful.  It’s been devastating to hear of businesses closing down and people’s livelihoods inevitably being affected and we hope all our customers are OK.

On Monday 18th we will re-open all our venues to normal operating hours.  We took an extra week to be ready but we will be.  We can’t wait.

So how did we do it? What strategies did we use to survive? How did we manage to put a stop on our business as we know it and ride the unpredictable, unprecedented wave of the pandemic for a second time?  Here’s what we think made the difference:

I had a moment this week when I walked into my local Woolworths.  There, next to the Krispy Kreme’s (it didn’t go amiss that they are an international iconic brand) was our product. A wave of pride came over me and the best news is, our label can now be found in Woolworths stores across Sydney, alongside many other small grocers, delis and butchers who have supported us for over 20 years.

Today it’s a year.  23rd March 2020.  Lockdown. A date forever etched in our minds and the day we literally had two options – fall apart or redirect.

I am so lucky to have taken the latter option and here we are, still feeling positive about our business and having survived the bumps so far.

Personally the biggest challenge (besides the stress, but that’s what champagne is for) has been the inability to travel. Have you been dreaming of far away places too?

Wanderlust has become a way of life and we are constantly seeking to find new ways to cure our insatiable craving for a culture fix and new adventure. Where would we go?  What would we eat? How do we fill the jet setting void?

Let’s keep the daydream alive and take a virtual foodie journey around the world together, without even leaving the city! We’re dreaming of 6 destinations, some on our wish list and some that are very familiar. Travel along with us.

“Life can only be understood backwards; but it must be lived forwards.” ― Søren Kierkegaard.

We've delved into the archives as our final look back on 20 key moments in the Bitton story so far before we launch forward into 2021.

Hospitality is really all about connection. Connection with our customers, employees and suppliers is the core of our business. It therefore seems unfathomable that we can survive in a world where connectivity has been made so difficult to achieve.

Have you missed a Bitton steak? Or our petite creme brulee?  BITTON IS BACK!!!

Wow.  What a week it has been and who would have ever thought we would be here now. We hope that you are all staying safe and taking care in these uncertain times.

As you know, there have been many changes to our industry over the past days so we wanted to communicate what that means in terms of all things Bitton!

The Bitton Room is turning into a Grocer for our community's convenience and opening its doors from tomorrow, Saturday 21st March.

It will be business as usual, for now. As we slowly slip into these unprecedented times the Bitton team have been hard at it behind the scenes to see how we can help YOU, our community as well as continue to operate our business successfully under the guidelines of health and government authorities.  Please be assured that we will be continuously monitoring any changes to the advice relevant to our business.